FAQs
Frequently Asked Questions
Can I use any soap bar?
Our soaps are designed to achieve maximum effectiveness with Handso, leaving no residue and producing a soft lather. You can use any type of soap bar or solid cosmetic. If your soap bar does not fit inside Handso, you can easily trim it with a kitchen knife.
Can I use Handso on my hair?
Handso is designed to cleanse the skin with its bristles providing a gentle scrub. It can be used alongside a solid shampoo for short hair (up to 6-7 cm).
Is there a risk of water stagnation and thus mold?
There is no risk. In fact, if you unscrew the cap to the "dry" position after each use, the drainage holes will allow excess water to escape and ensure air circulation inside.
How long do I have to request a return?
The return request must be submitted within 15 days of the delivery date. All parts included in the product box must be unused and intact to qualify for a full refund.
How quickly is my order processed?
Orders are processed within 24 hours, Monday through Friday. Any orders received after 11 a.m. on a Friday or before a holiday will be processed on the next available business day.
In how many days will my order arrive?
Shipping times vary according to destination countries:
- Italy: approximately 24 to 48 hours
- Europe: between 7 to 10 working days
- United States: between 7 to 10 working days
What materials is Handso made of?
All rigid parts of Handso are made from recyclable plastic, and the soft parts are crafted from high-quality silicone.
Are your soaps Vegan?
Yes, our soaps are Organic and Vegan.
